Frequently Asked Questions

What is Crocodoc?

Crocodoc takes any PDF, Word document, PowerPoint presentation, image, or web page and lets you view and mark it up online. Documents can be shared with others, who can collaboratively highlight or strikeout text, add notes and comments, and make revisions. All files are stored securely on our servers, and can be password protected and encrypted for maximum security.

For more information about Crocodoc, see our About Us page.

Are my documents kept private?

Documents uploaded to Crocodoc are assigned a unique, unguessable URL (e.g. http://crocodoc.com/gQlo2g), which you can selectively share with others you wish to collaborate with.

Do I need to create an account in order to use Crocodoc?

No. Anyone can use Crocodoc to upload, view, and share their documents. By signing up for free account, we keep track of a list of your documents and let you upload larger files (up to 20MB).

Is Crocodoc really free?

Anyone can use Crocodoc to upload, view, and share their documents for free. There is no charge for our basic service -- you don't even have to create an account with us!

For users who require enhanced security and document management tools, you can sign up for an account.

Can I view a list of all documents I've uploaded?

Yes. By signing up for a free Crocodoc account, we'll keep track of a list of all your documents. Users with an account can view a list of their documents by going to the My Documents page.

If you choose not to sign up for a Crocodoc account, you'll have to keep track of your documents on your own. (Don't worry -- you can simply bookmark important documents in your web browser!)

Can I save a document in PDF format after I mark it up in Crocodoc?

Yes. Crocodoc lets you download your documents as a PDF with all your annotations included. We use native PDF annotations types when possible and appropriate. To download your documents, use the "Print to PDF" button on our document viewer toolbar.

I have ideas for making Crocodoc better. How can I share them with you?

We love to hear feedback from our users! The simplest ways to share your thoughts are to send us an email, post on our user forum, or use the Live Chat option in the feedback menu at the top of this page to talk to us directly!

What browsers and operating systems is Crocodoc compatible with?

Crocodoc is compatible with all major web browsers and operating systems, including Firefox (Mac/PC/Linux), Internet Explorer 6+, Google Chrome (Mac/PC), and Safari (Mac/PC).

What file formats does Crocodoc support?

Crocodoc supports PDFs, Microsoft Word documents, PowerPoint documents, PNG and JPEG images.

Do you have an embeddable viewer?

Yes! We encourage users to embed our document viewer within their web apps or blogs. Click here for information on how to embed Crocodoc's document viewer.

Do you have an API?

Yes! Our API is designed to allow third-party developers integrate our document viewer within their web applications. Click here to view Crocodoc's API.

Can my company license Crocodoc's document viewer and markup tools?

Yes! To request information about our licensing program, please contact sales@crocodoc.com.

Where can I go for more help?

We are crazy about customer support, and offer several ways to get in touch. You can send our support team an email, post on our user forum, or use the Live Chat option in the feedback menu at the top of this page to talk to us directly!